Accepted Solutions. BertnTX Constellation. This-is-me Comet. Open samsung members app. Look at bottom of page, select get help. Now go perform your procedure to get your complaint. Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve. I will try that. Thanks i will definitely do that so they can see how often this happens!
Pigskin Astronaut. Mine is doing the same. Did you find a solution? What provider do you have? Having the same issue. I just sent support the issue, as mentioned by Comet. I have done a full shut down, cleared the cache to the phone and the message app, factory reset the phone and had their service team flash the phone. Samsung has not given me any more troubleshooting assistance other than they want me to send them my phone without a spare or temp phone.
The support provided by Samsung has been pretty horrible. To fix the issue, you can try to disable it. This may be because of the limit of the messaging app. To fix MMS messages not downloading, you can delete those old messages to free up storage space. Just have a try. Receive Insufficient Storage Available' error on Android device? Here are 7 solutions to quick fix Android storage space running out issue.
You know each app includes cache files that are used to save data. Sometimes cache files are corrupt, leading to Android MMS not downloading. To fix this issue, it is necessary to clear the cache and data for the messaging app. Firstly, you can boot your phone to safe mode to eliminate the reason. In this mode, all the third-party apps are disabled.
Just test the ability of MMS. If messages can be downloaded, a third-party app is a culprit. Usually, some cleaner apps or antivirus programs interfere with the normal working of your phone. The best way is to uninstall them. If all of these methods fail to work, the only solution is to perform a factory reset. This can delete all your files, apps, and data. Before you do, you should create a backup for your device. How can you fix MMS messages not downloading if you encounter this issue on your Android phone?
Follow these solutions above and you can easily get rid of it.
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